
Tess Mazzone
a week ago
Five stars for the service team, Ashley and Seth. Half way through our 1600 mile trip south our seatbelt mechanism malfunctioned. They got us in to make sure our family was safe. We appreciated you all at Toyota, for your time, care to the situation, and help to fix our issue.
Harrisonburg-Rockingham NAACP
a day ago
Polite and professional service
P Hartzell
a day ago
Isaiah and the team at Steven Toyota were great in helping me navigate purchasing my next and may be last vehicle. They made the process smooth and helped me make the best decision for the best vehicle giving me years of reliability to look forward to enjoying. Thanks team.
Ashley Martin
a week ago
I absolutely happy with the service, Communication and respect from Steven Toyota. I recently had service on my vehicle and a detail and they made it look brand new again. I am always treated as a vip. Whether you’re looking for sales or service this is definitely the place to go. I will continue doing business here as well as purchasing my next vehicle.
Rod
a week ago
Each visit has been a satisfying experience accompanied by a friendly greeting, timely and efficient service, helpful employees, and a clean and comfortable waiting area.
William Atkins
a week ago
Isaiah is the best. He was so patient with my husband. You could not ask for a better representative. He is extremely knowledgeable. All businesses need a representative as awesome as he is.
Kellyn Stanovick
a week ago
Steven’s Toyota is the best dealership I’ve ever been to . You’re greeted with friendly smiles and a very clean and organized environment. Brian was our sales rep and he was very knowledgeable, very helpful and friendly . My experience was a 10/10 . All my questions answered. Brian and Cory went above and beyond to make sure I received the car i wanted . Thanks for a great experience !
Summer Louk
a week ago
Justin Sours went above and beyond to get us in the truck of our dreams. I would recommend if you are looking to purchase a new vehicle definitely hit him up. Also want to shout out to Logan and Greg for making things happen. Beyond impressed an they will have a forever new customer!
Andy parks
a week ago
I have been looking for a Gen 5 4Runner for a long time. I came across a sweet one and immediately reached out. My first contact was Bethany Frye who was more than helpful. She directed me to my man Brian Morrison who was extremely helpful during negotiations. We got a deal done in principal. Then Stacy Williams took care of my financing with no issues whatsoever. Then I jumped in my 2024 TRD Off Road and headed home. The experience was great and the kind service was top notch. Thank you all for everything. Andy Parks
Morgan Allanson
8 hours ago
I went to Steven Toyota looking for a new Vehicle and had the pleasure of working with Marcus! Marcus was genuine and not pushy at all when making my decision! He worked with me to get the best deal and understood the pressures of having a family! Experience was a 10/10.
Shanell O'Brien
3 days ago
Bought my kia about a month ago, needed help this week getting a few things done, between Jared Moss, Emily, and Allison (both ladies in the service center) once again I was met with top notch customer service!! Thank you to the amazing staff for meeting my needs!! 10/10 experience every time!
Ashley Hallman
3 days ago
Justin was absolutely incredible. After being in a tough spot with a vehicle that bit the dust and not the best credit we were worried that trying to find a vehicle was a lost cause. He went above and beyond to help us get into a 2018 Audi, a car that I had my eyes on for weeks at another dealership. We are so grateful for Justin and the team at Steven Toyota. We could not recommend them enough. Thank you all so much!!
Brittany M
5 days ago
Kyla Williams was outstanding. I could not have been more pleased with her service and dedication. She literally had the best customer service there was and was so respectful and caring when I was in a rush to get back to my work! Thank you so much for everything Kyla! You are a star!
Darrell Burner
6 days ago
Justin is the best! Always concerned about our needs! This is our second vehicle with Justin. A true professional. Thank you Justin and Thank you Steven’s Toyota!
Cindy Dean
6 days ago
Love Love my car hybrid shortage kia
Caris Omiecinski
6 days ago
This review is for Kary. And the woman who helped me reset my maintenance light. And the man who was working in the parts center when I came. They made it a 5,
Joe Longacher
Edited a week ago
Overall quite good.
Jeff Curl
Edited 6 days ago
Did my 3 year checkup at Steven Toyota today. Got me in and out in the time quoted, Was happy with the service.
Sandra Burner
Edited a week ago
I had an exceptional experience at Steven Toyota mostly because I was fortunate enough to have a dedicated and determined salesperson. Justin understood what kind of vehicle I was looking for and searched for months until he exceeded my expectations. Communication with him was always informative but not pushy. After finding my perfect vehicle he secured a great deal for me and was so helpful in getting me accustomed to all the features of my new 2024 Grand Highlander. I highly recommend Justin at Steven Toyota for your next car deal. He wonderful to work with!!
Tonya Wheeler
Edited a week ago
Great experience with Mike selling me recent new vehicle. Great service with Brooke