I had the pleasure of working with Pablo and Logan they were amazing and were able to get me a good deal and were able to answer all my questions I definitely recommend them for any car needs 10/10

Recently purchased a Prius from Steven Toyota in Harrisonburg. Worked with Justin in sales and Greg in Finance—overall excellent experience. Justin showed me models I was interested in, answered questions and sent follow-up texts with details, several test drives, never any pressure to buy, just friendly service. Greg showed me all the finance options when it came time to finalize the sale. If anyone is looking for a Toyota I would 100% recommend these folks for an honest, no pressure experience.

I didn't really intend to buy a car immediately, but we found a Nissan Rogue at a great price and decided to go for it. Everyone at the dealership was very kind and helpful. Jimmy Cunningham helped us with the sale, and he was great. He didn't pressure us at all, which is probably exactly why we bought the car that day. He gave my kids hot wheels to play with, and he talked about Pokemon with my son and kitties with my daughter. He is genuinely a sweet person, and I think that he helped us to find exactly the car that we wanted. I would definitely buy another car here in the future.

Steven Toyota’s service center is top notch … scheduling an appointment was easy & service was excellent. Emily, my service contact was great to work with.

We worked with Marcus Johnson and the process was painless. Would recommend anyone to buy from Marcus.

Marcus was wonderful!!! He was very helpful with all my needs and was very good with keeping up with communication.

I had prompt service to get Sorento headlight fixed, I called and they worked their magic to get me in next day. Timely and prompt

I had an incredible experience working with Justin at Steven Toyota. From the moment I walked in, he was welcoming, knowledgeable, and genuinely interested in helping me find the right first car - not just making a sale. He took the time to answer all my questions, walked me through every detail with patience, and made the whole process surprisingly easy and enjoyable. What stood out most was how honest and transparent he was. No pressure, no games - just real advice from someone who clearly cares about his customers. Justin went above and beyond to make sure I felt confident and excited about my purchase, and I couldn’t be happier with the car I drove home. Highly recommend!

Great selection, smooth transaction, well educated and kind people to deal with. Every interaction I had from floor to finance was pleasant and I would give this place my business again. Marcus gets 6 ⭐️s (so does everyone else but def. Marcus)

Kudos to John Glover, he was very informative and helpful throughout the process of buying our Highlander. Thanks John

Justin Sours at Steven Toyota is nothing short of amazing! I have now purchased two vehicles from him that I absolutely love. In an unfortunate accident, my Honda CRV was totaled. I was looking for something just as reliable, affordable, and in a HURRY.. Justin made it ALL happen! To add another odd against him, my credit is quite a bit less than perfect, but Justin has went above and beyond every time to get me and my 3 children back on the road in a vehicle we both trust. Above all, he is a honest salesman. He keeps his morals above a dollar, and you just couldn’t ask for more from him. You are so appreciated, Justin!

After looking at various cars online around the area and not finding anything, I came across this 2024 Toyota Corolla Cross at Steven Toyota and decided to check it out. I was immediately greeted by Justin Sours and he helped me through the process, offering information and personal opinion. It was refreshing to have a car salesman that was as friendly and honest as he was. Justin went the extra mile to ensure that I was able to leave in my new vehicle. Thank you to everyone at Steven Toyota that helped me with this big decision today! It made the process much smoother.

Always great service and hot coffee.

We had a state inspection and an oil change done at Steven Toyota today. They were courteous and punctual. The inspection sticker was put on straight and the old glue cleaned off the windshield. I would suggest there being music playing in the waiting area and/or the TV put on a station that people could watch. Time would go faster and seem shorter in the wait time.

Customer service is always amazing! I do tire of always having to do these surveys, especially since I try to bring my vehicle in once a month for detailing.

Had a bad day at Steaven Toyota had to set a wait over 1 1/2 to have a tire rotation and a inspection after having a scheduled appointment did not appreciate that at all.

Quick service, great communication and overall great experience. Communication was great from start to finish. Never have had an issue with the service department at Steven Toyota.

Always great service wouldn’t take my vehicle anywhere else!

I always take my 2015 Avalon for service at Steven Toyota. Their service is thorough and efficient. The staff is extremely courteous and keeps the customer informed throughout the service.

Everyone was very nice and helpful.