Customer Testimonials

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DealerRater Mar 3, 2024

Great dealership to go to for a new or used vehicle. Great customer service. No hassle getting my truck serviced.

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DealerRater Mar 3, 2024

Estoy agradecida y feliz Gracias a Pablo Santibañez por su gran ayuda compromiso y dedicación dispuesto siempre a ayudar al cliente es mi segundo carro que obtengo gracias a su maravilloso trabajo. Busca todas las opciones para que el cliente se sienta satisfecho si necesitan un buen carro no duden en buscarlo a el tremendo en su trabajo y de los mejores vendedores gracias estoy mas que agradecida Gracias a él pude salir con la guagua que quería te busca todas las alternativas gracias Pablo santibañez

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DealerRater Mar 2, 2024

Excelente services, Edgardo was very professional make me feel part of he’s family, Thank you Edgardo 👍100%

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DealerRater Feb 29, 2024

Great experience! Pablo Santibañez was very professional throughout the purchasing process. It’s my 2nd vehicle purchase at Steven Toyota.

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DealerRater Feb 29, 2024

Go see Francisco. He was great with my Camry and always helps me set up my service appointments. Thank you Francisco!

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DealerRater Feb 29, 2024

An appointment was made for an oil change, I was informed about the anti-theft ignition recall, and my tires were rotated. Keeping informed thank you.

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DealerRater Feb 29, 2024

Our salesman Brian was very knowledgeable. I told him we were going to be a pain because we weren't used to the technology. He assured us he didn't mind and sat in the vehicle with us even after purchasing to make sure we were comfortable with all the buttons. Thank you Brian and Steven Toyota!

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DealerRater Feb 28, 2024

Courtesy n friendliness that is given is outstanding . Customer representatives always keep you informed of your car progress

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DealerRater Feb 28, 2024

Our sales rep, Daniel Frum, is awesome. No pressure, extremely informative and knowledgable, Daniel turned a casual walkin with no intention of buying into a sale with no regrets - thank you Daniel.

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DealerRater Feb 28, 2024

Service was done in a timely manner and I appreciated my pleasant service manager. The video was also helpful.

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DealerRater Feb 27, 2024

Daniel was great! Knew the answers or found the answers. No pressure. Was recommended b a friend.

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DealerRater Feb 26, 2024

John Glover helped my fiancé and I find our dream vehicle! He was an amazing person to work with and helped explain anything we had questions on, I highly recommend having him as your salesman! Also Anmar has the best beard we have ever seen and he’s great to work with!

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DealerRater Feb 23, 2024

Gracias a Pablo Pacheco por ayudarme en la primera compra de mi carro, lo recomiendo 300% que compren con el, el te te ayudara en todo,pregunte por el cuando visiten el Dealer

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DealerRater Feb 23, 2024

Quality customer care @ Steven Toyota servicing and car sales /rentals. Appreciate excellent communications and extended courtesies clean comfortable waiting area and a great team of employees! Thanks

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DealerRater Feb 21, 2024

Masar Alkaem one of the best sales man that i worked with and today i bought my fourth car from him.

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DealerRater Feb 21, 2024

Nicholas was so friendly and welcoming,my service was well done and in time. I recommend him to anyone who’s going in for car service to ask about Nicholas,you will love his service to you,come back and testify,🥰🥰🥰

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DealerRater Feb 17, 2024

All of the service advisors are so wonderful and we have been so lucky to have such a great group. They have always taken such good care of our family and we have had some messed up situations that they have helped us through over the years, we are truly thankful.

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DealerRater Feb 17, 2024

Our family is so grateful to have a dealership that truly cares about their customers and we always feel welcome and we always feel so well taken care of. We are so fortunate and we will forever be Steven Toyota customers for life.

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DealerRater Feb 12, 2024

The service department is always knowledgeable and helpful. It is easy to schedule and appointment at Steven Toyota.

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DealerRater Feb 10, 2024

This dealership has the most exceptional people and deals. They are so helpful and just all around the best! Highly recommend that you visit them for all your car needs!

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DealerRater Feb 9, 2024

Everyone is friendly and so helpful. They are very efficient and thoroughly with the job they perform.

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DealerRater Feb 8, 2024

Allison was very helpful in helping me make decisions about service options options. The video report was very helpful.

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DealerRater Feb 1, 2024

I love this place. Specifically marcus, he helped me through Adleast 3 different car options many different days! He’s very patient and will help with finding what best fits you! I definitely recommend going and seeing him! All around great service!

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DealerRater Feb 1, 2024

I continue to return to this dealership because of Marcus Johnson! Marcus has helped me with 3 vehicles, my grandma 2 and my mother 1. Marcus is a fantastic salesman, he goes above and beyond when helping find the perfect fit for you! Marcus answers all of my questions, lays everything out for me and makes the purchasing process easy and enjoyable! Marcus makes sure you leave with no questions and a smile on your face. I continue to refer people to Marcus because of the phenomenal work he does. Marcus takes pride in his job and it really shows. Marcus continues to ...

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DealerRater Jan 31, 2024

I continue to return to this dealership because of Marcus Johnson! Marcus has helped me with 3 vehicles, my grandma 2 and my mother 1. Marcus is a fantastic salesman, he goes above and beyond when helping find the perfect fit for you! Marcus answers all of my questions, lays everything out for me and makes the purchasing process easy and enjoyable! Marcus makes sure you leave with no questions and a smile on your face. I continue to refer people to Marcus because of the phenomenal work he does. Marcus takes pride in his job and it really shows. Marcus continues to ...

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DealerRater Jan 31, 2024

Had a wonderful time purchasing my vehicle from Mike McMillan at Steven Toyota, surprisingly the easiest purchase I’ve ever made at a car dealership.

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DealerRater Jan 31, 2024

Frank was great to work with! He helped us buy our Tacoma and it was a super easy purchase with him!

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DealerRater Jan 31, 2024

I love my new car!! Brian and Anmar were amazing to work with! It took a while but well worth it.

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DealerRater Jan 28, 2024

My process of buying a car was usually difficult and long, but Justin was extremely helpful! After not agreeing with the dealers terms, Justin went out of his way to help me find a deal that I’d be happy with!

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DealerRater Jan 24, 2024

Gracias a Pablo Pacheco que me ayudó a comprar mi primer Corolla fue muy profesional lo recomiendo 300%que lo visiten a él , gracias Pablo Pacheco

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DealerRater Jan 18, 2024

Pablo Santi give us a great service and offered a good deal,I absolutely recommend him,he was interested in what we need not

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DealerRater Jan 9, 2024

Daniel, was great to work with- has great product knowledge - I would definitely recommend and purchase a vehicle again from your dealership- David 🐾

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DealerRater Jan 6, 2024

John Glover did a great job selling to us. Communication was great, and he was very knowledgeable.

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DealerRater Dec 31, 2023

Go See Francisco Marroquin. He helped me out with our Toyota Corolla Cross. Thank you!

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DealerRater Dec 31, 2023

I’ve bought my last few vehicles from Steven Toyota and my last one from Mike McMillan and it went very well!

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DealerRater Dec 31, 2023

Very happy with the purchase and customer service. Brian is definitely a salesman I would refer to any of my friends or family. We didn't even feel like we were buying a car, that's how smooth everything was. Thank you for all your help, Brian!

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DealerRater Dec 30, 2023

My experience was great!! It was a quick process and Daniel was amazing to work with. He was professional, and got me into the vehicle I wanted even though it was difficult!! Thank you so much! I love my Toyota Highlander!!

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DealerRater Dec 30, 2023

Everyone we worked with was very professional and pleasant. We went to look at one car, but purchased one that had lower mileage and was a better deal. Daniel was the salesperson we worked with and he was great.

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DealerRater Dec 28, 2023

Justin was great to work with. He was very friendly and helpful with our purchase.

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DealerRater Dec 27, 2023

I had a wonderful experience purchasing my Toyota Camry from Justin Sours at Steven Toyota, he made the process so easy for me and my family! We are so appreciative of him and wouldn’t have a car today if it weren’t for him!

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DealerRater Dec 19, 2023

This is our second time buying from this dealership, so we can say we really like it! Everyone is very nice and answered all of our questions.

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DealerRater Dec 15, 2023

Marcus was a breeze to work with he listened to everything I wanted in a vehicle and him and his Mangers were able to get my in a great vehicle. They also worked with me the best they could to get the payment to where I needed it to be!! Highly recommended buying a car from them I will be back for any future purchases!!!!

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DealerRater Dec 9, 2023

John Glover was an excellent sales representative for the dealership. He was thorough and professional. DJ was thorough and quick with the financing. The price was fair and the hand-over of the vehicle was quick and professionally done. Mike W., head of the service department, is the main reason I continue to work with the dealership. He has become more than my service go-to person and has become a friend.

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DealerRater Dec 8, 2023

I purchased a new Tacoma from Steven Toyota. Marcus helped me find a truck in my price range. Everyone I dealt with was very nice and nobody was overly pushy. It’s their job to sale trucks, so I don’t fault them for trying to get me out the door with a vehicle. However, they worked with me as I evaluated my options. Marcus is very personable and great at building relationships with his customers.

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DealerRater Dec 1, 2023

The atmosphere is just different here. Brian and Logan were amazing to work with. Not only that but other salesman passing by smiled and offered us water/coffee. I have no complaints other than no free yeti cooler (just kidding). This dealership is fantastic.

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DealerRater Nov 30, 2023

I had a great experience purchasing my RAV4 from Mike McMillan at Steven Toyota, he made the process very easy and was so nice the whole time!

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DealerRater Nov 22, 2023

Go see Francisco for yohr new vehicle! He sold us our brand new Tundra and we love it!

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DealerRater Nov 20, 2023

Masar is a nice sale person. He's not just thinking about sell the car he also gave me many after sale services like; DMV plate, insurance, financial problems and etc. As new commer to the US working with him made me calm an gave me confidence. He replys the messages all time and responds the calls. He is very polite with smiling and patient for solving the problems also He has a very nice hospitality for the customer. Totally I'm very satisfied that found him in steven Toyota

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DealerRater Nov 15, 2023

Second time purchasing here in the last 2 years, both times was sold a car by John Glover. 10/10 would recommend buying a car from here. Ask for John Glover!

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DealerRater Nov 13, 2023

Gracias a Pablo Pacheco por ayudarnos a comprar la Nueva Tacoma, es muy profesional y un excelente servicio y amigo, lo recomiendo que compren con el en Steven Toyota, gracias Pablo Pacheco

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DealerRater Nov 11, 2023

Prompt, but not pushy. Knowledgeable and will find the answer needed to properly fit a vehicle to your needs. Good inventory selection. A wonderful well rounded sales associate Poblo Santibanez "Santi" catered me into the right vehicle for the right price. That is pice of mind that your in good hands. Logan "GM" will provides solid support to the guests and dealer operations . Thank you Steven Toyota.

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DealerRater Nov 7, 2023

The awesome team at Steven Toyota provide an excellent experience. Daniel, Logan, and Stacy have superior knowledge and confidence about the products and services offered. Conducting themselves very professionally and pleasant politeness, they make me feel like we are old friends. Great job team.

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DealerRater Nov 4, 2023

Marcus Johnson was professional to work with in buying my new Toyota! He is knowledgeable, friendly, honest and knows his vehicles Marcus assisted with his team to make the process so easy from start to finish!

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DealerRater Oct 31, 2023

Marcus Johnson assisted me with my car purchase, absolutely amazing ! Provided all the details I needed to find the perfect fit for me and my family along with making sure everything was within my budget! Will be returning for future purchases!

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DealerRater Oct 31, 2023

Frank was great to work with. Made everything super easy and gave us multiple options on how to purchase the vehicle. Thank you for the help Frank!

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DealerRater Oct 31, 2023

Nic Oversmith helped find the perfect car that I was searching for. He and Steven Toyota made the buying process very easy. I'm very happy with my purchase and would recommend them to anyone!

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DealerRater Oct 31, 2023

Daniel was great to work with he answered all my questions. I would highly recommend my friends and family to go here!

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DealerRater Oct 30, 2023

Great place to buy a car friendly people and great customer service! Justin sours is a great salesman!

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DealerRater Oct 30, 2023

John Glover is a great salesman to work with. Very professional and knowledgeable about the industry, I would highly recommend doing business here.

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DealerRater Oct 30, 2023

Mike McMillan made the process of buying a car very comfortable and extremely easy, the best buying process I have ever had in buying a car. Thank you Mike and Steven Toyota!

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DealerRater Oct 28, 2023

Gracias a Pablito por su amabilidad es gran amigo, gracias una vez más Pablo Pacheco, siempre confiando en el, vengo desde Michigan solo para comprar con el, Gracias Dios te bendiga

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DealerRater Oct 27, 2023

Fantastic dealership! Justin sours went out of his way to ensure my visit was professional!

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DealerRater Oct 24, 2023

Justin Sours was great and dealership was very helpful! Will use them again! Thank you

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DealerRater Oct 23, 2023

Friendly staff. They were quick to respond about my interest in a vehicle and continued to check in with me. The whole process of buying a vehicle was great! Justin Sours, my sales rep was awesome and provided excellent service!

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DealerRater Oct 16, 2023

Justin sours really went above and behind to help me get a vehicle and start building my credit… very nice and helpful!

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DealerRater Oct 16, 2023

I worked with Justin he did amazing helping me get my dream car. He’s great I really recommend him he will make sure you leave happy!!

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DealerRater Oct 12, 2023

Worked with Masar he is good salesman helped me with setup my phone and explained all the car functions

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DealerRater Oct 1, 2023

We needed a vehicle for our son. Marcus and Steven Toyota had come through again. We really appreciate all your hard work and dedication. We will definitely be back.

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DealerRater Sep 30, 2023

John was great, got me a great deal was very nice and easy to work with, love my new car!

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DealerRater Sep 30, 2023

Francisco Marroquin showed me all of the features on my Grand Highlander. I didn’t realize how many it had! He was very patient with me. Thank you!

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DealerRater Sep 30, 2023

Nic was very helpful in a process that is usually very difficult. Steven Toyota was great to work with and made everything very smooth. Very happy with my purchase!

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DealerRater Sep 27, 2023

Justin is one of the best salesman i know there he did an awesome job!

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DealerRater Sep 27, 2023

Ayer compré mi segunda camioneta Pablo Santibanez fue el que me ayudo les recomiendo. A pablo inglés and español el le ayuda gracias

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DealerRater Sep 13, 2023

Gracias Pablo Pacheco mi buen amigo fue excelente como siempre comprar con usted, lo recomiendo do a mis familiares y amigos que lo visiten aquí en Steven Toyota lo recomiendo 300%,Gracias !! PABLITO P

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DealerRater Sep 13, 2023

Daniel really helped me with getting in my end goal vehicle! He was extremely helpful & very personable! I will always recommend him to all of my friends & family in need of a vehicle. He helped explain the break downs & went over different options to find the one to best suit me. I am extremely satisfied with the customer service & overall experience! Huge thanks to Daniel for making the car buying experience a great one!! Stacey was extremely helpful in financials & showing me everything in full detail & visually explaining warranties and scenarios where those warranties ...

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DealerRater Sep 11, 2023

MASAR Aksem is very much an asset to this dealership. He is always very helpful and goes the extra mile to help his customers. So happy with my new purchase of my 2019 4Runner. Thanks very much! Jerry

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DealerRater Aug 31, 2023

Francisco was honest and easy to work with. There was no pressure and it was an enjoyable experience.

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DealerRater Aug 31, 2023

Nic and the whole crew at Steven Toyota helped us out a lot! They got us a perfect car for what we needed and got us out of a bad situation. Would recommend them to anyone.

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DealerRater Aug 31, 2023

I’ve bought quite a few vehicles from Mike McMillan here lately and he has made it extremely easy and accommodating. Mikes laid back demeanor makes things very comfortable to buy a vehicle.

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DealerRater Aug 30, 2023

Go see Francisco. He sold me my Tacoma and even helped set up my payments. Thank you!

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DealerRater Aug 30, 2023

Only 15 words ? Well...John Glover was fabulous!! Truthful..honest and fun do deal with!!!

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DealerRater Aug 20, 2023

Marcus Johnson was excellent and helpful. Highly recommend working with him. Great experience! He was honest with us and answered all of our questions quickly.

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DealerRater Aug 14, 2023

I was very pleased with my experience at Steven Toyota. Daniel was extremely knowledgeable about the 4Runner product. Daniel provided excellent insight on features of the vehicle and went out of his way to educate me regarding other aspects of the purchase (warranties, financing options, etc.). I will certainly recommend Daniel and Steven Toyota to anyone in the market.

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DealerRater Aug 13, 2023

Loved my salesperson Pablo! He helped me find my perfect car after giving him details of what I was looking for. Pablo made the process nice and smooth without any confusion and for that I am super thankful!

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DealerRater Aug 2, 2023

Bought my rav from Masar Alkaem nice man he explaned everything thank you Masar will be seeing you again

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DealerRater Aug 1, 2023

Steven Toyota has done it again. This is my second vehicle in a month. Marcus helped me through the process and got me a loaner car until my truck arrived. So happy!

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DealerRater Aug 1, 2023

Francisco was great! He helped me pair my bluetooth on my 2012 Corolla that I bought a long time ago. I really appreciate the help!

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DealerRater Jul 31, 2023

Was very pleased with our salesperson. We felt like he truly had our best interest at heart throughout the process of deciding which vehicle was right for our family.

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DealerRater Jul 31, 2023

Nic helped us get the perfect truck. He made the process smooth and explained everything kindly and professionally. We would definitely buy at Steven Toyota again!

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DealerRater Jul 31, 2023

We have bought the last few vehicles from Steven Toyota and have always enjoyed working with Mike McMillan, he makes the process very easy and stress free. We always recommend anyone to work with Mike!

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DealerRater Jul 29, 2023

My husband and I recently had the pleasure of visiting Steven Toyota and I must say it was an outstanding experience from start to finish. What truly set this dealership apart was the commitment to customer satisfaction. Daniel Frum, our salesman, went above and beyond to ensure that we found the perfect car for our needs. The entire purchasing process was smooth, efficient,and hassle-free. We felt valued as customers ,and the level of professionalism exhibited by Daniel was truly commendable. This is the second vehicle we have bought from Daniel and we both agree he will continue to be ...

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DealerRater Jul 28, 2023

Gracias a Pablo Pacheco por ayudarme una vez más por la compra de mi nuevo Corolla, lo recomiendo 200% que compren y lo visiten, Gracias Pablo P 👍🏻

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DealerRater Jul 7, 2023

My husband and I just bought a 2023 4Runner. Masar Alkaem was the sales consultant that helped us. Masar was professional, and could explain all the features on the vehicle to us. Masar did not push us and was very patient! If you are looking to buy a car in the Harrisonburg area, I highly recommend you contact Masar.

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DealerRater Jul 3, 2023

Great buying experience, hassle free. Mr. Glover was very knowledgeable and was able to answer all of our questions.

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DealerRater Jul 1, 2023

Marcus helped me find my dream car and worked with me to make sure it was the perfect fit!

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DealerRater Jun 30, 2023

I worked with Nic Oversmith and had a very smooth, easy time! I’m very pleased with my experience with him and Steven Toyota! Would definitely recommend!

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DealerRater Jun 30, 2023

I purchased my Tacoma from Francisco Marroquin. He was great to work with and he also helped me set up my monthly automatic payments with Toyota. He was great to work with and very patient. We drove 4 Tacomas and finally found the perfect one! Thanks Francisco

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