Customer Testimonials
Masar is the best salesman even after he sold me the SUV is always following up with for service and detailing need thank you Masar for your effort and i be seeing you soon for my husband car
I had an absolutely amazing experience working with Tyler! Honestly, one of the best Sale Consultants I’ve ever worked with. Tyler was very professional and extremely helpful. I highly recommend him if you’re looking for a vehicle!
They did a great and thorough job with inspection, oil change, & tire repair.
Came in looking for an SUV and we worked with John as our sales representative, he did absolutely amazing and made purchasing a vehicle very easy and understanding.
Mike McMillan was absolutely amazing. He took his time with us, and was very honest! Hands down best first time experience!! Would recommend everyone to shop with him!
Excellent customer service and time frame of service on my Toyota truck
They always do an outstanding job and this time was no different. They also have the best customer service and really take care of the customer.
Good experience with low pressure and great selection of vehicles.
Salesman went out of his way to help me get transportation and financing within my budget
Brian and Anmar were great to work with. I feel like they went above and beyond to make the deal work.
Had the pleasure of working with Brian Morrison. I wanted a cheap car while my truck was getting fixed. He was very upfront and honest about the original vehicle i went to see. Got me very low monthly payments, on a newer SUV, with lower miles. Didn't think it was possible but I am happy as can be! Thank you Brian and Steven Toyota
Steven Toyota made my auto buying experience flawless from start to finish. BK, my salesperson made sure I was picked up from the airport in order to purchase my vehicle. I would highly recommend this dealership to anyone
Nic was awesome to work with! I was just passing through and saw my dream truck on the front row! Everyone was super kind and made the whole process easy and quick. 10/10 would recommend!
First time with my 2016 Rav 4 and the experience was amazing, professional, and helpful in all ways!
Both in Service and Sales, Steven Toyota is @ the top. I've had vehicles serviced and I've bought vehicles @ Steven Toyota. Most pleasant experiences ever.
I came in thirty minutes before closing on a Friday planning on just looking at a 4Runner because I didn?t want to keep them any longer past quitting time. Mike was more than happy to stay and see the purchase through. This wasn?t our first purchase from here and won?t be the last! Good job Mike!
Masar was great salesman he help me getting an SUV with good payment ,no bank was want to help me but Masar make it happened
Routine 15k checkup with no problems or repairs needed. Scheduling was easy, they send reminders, everyone there is so nice, and they are efficient and explain everything well. The car runs great, I like the service at Steven Toyota so much that I am willing to drive over an hour to have them take care of my car.
Appreciated Tyler as knowledgeable and Courteous. These traits are commendable.
Gracias a Pablo Pacheco por ayudarme otra vez con mi segundo Camry XSE, gracias Pablo recomiendo que lo visiten y compren con el 200% aqui en Steven Toyota, Gracias bro👍
Great experience. I love my ford tauras and Tyler was great to work with
Pleased with service. Have been going to Steven Toyota for17,years and have always had excellent results.
Came in upside down in my current car loan, not the best credit situation and owing a ton of money on a car that was breaking down constantly. Marcus and their team helped me get into a 2021 Corolla with a 7 year 120k mile warranty which is amazing. My interest rate also went from sky high to very manageable. Completely blown away, they work miracles at this dealership and truly don't make your feel bad about your situation credit/money wise.
Was pleasantly surprised to be able to get an appointment so soon. Everything thing i asked for was done in a professional manner .
No pressure from the sales team. They were very patient, and took care to answer all of my questions. They offered a fair deal for my trade in up front without the need for all of the back and forth. Overall, I am very pleased and look forward to working with them in the future.
Daniel Frum was great to deal with and made the whole process super easy. 10/10
John Glover was easy to work with! He was personable and very helpful. I highly recommend him.
Great service with BK Kluksar while buying a used Toyota Certified car. Great info on available cars, easy to test drive, and very clear and efficient on the purchase paperwork and warranties.
Nick was great. He greeted me by name as soon as I got out of my vehicle, explained service to be performed, offered me a ride if I wished and offered to wash my vehicle when rain stops. Service does not get any better than this. Thank you Nick.
John Glover was an excellent salesman. I highly recommend going to Steven Toyota. Great service and prices.
Marcus was great to work with! He really took the time to listen to our unique situation and found the perfect vehicle. Not the typical salesman!
I had a really great time buying a car from Nic Oversmith! He made the process stress free and helped find the perfect car for my kid. I'll definitely be back when I need a new car!
I had a great experience with Steven Toyota. BK isn?t Salesman of the month for nothing! Every one was really nice there. BK knew exactly why I was there, for a Toyota RAV4. He showed me all my options of RAV4s and made sure I stayed in my price range. They worked to get me a certain loan with great APR. It didn?t just feel like BK was selling anything. He made things a little more personal and he was good to talk to. Stacy was very nice. He was very professional, and worked with me on ...
I had a great experience pre ordering our Corolla Cross from Steven Toyota, Mike McMillan was our salesman and kept us updated the whole entire process. I'd highly recommend him and the whole staff at Steven Toyota!
My experience purchasing a new to me SUV was made so smooth by BK !!! He was willing to do everything he could for me and my situation and took the time to listen to all my questions and concerns. Definitely would recommend BK and Steven Toyota to my friends and family for their vehicle needs !!!
Daniel was extremely knowledgeable about the Rav 4 we purchased. He took our needs into consideration, was courteous, respectful, personable and truly a joy to spend the day with. No pressure tactics. He even helped to set up all of the media and download and explain the info provided on the Toyota app, as this gal is challenged when it comes to these technical things. He thoroughly went through the vehicle with us and is available for any questions once we left the lot. Logan, his manager, was also very knowledgeable, able to offer additional services as incentives as price negotiation ...
Wonderful facility with lots of neat features. Ample space as you wait on your vehicle as well as many ways to continuously check in on the status of your service.
I had never purchased a car using just the telephone and emails. Masar Alkaem was my sales person and from start to finish he excelled in how he handled my purchase of a 2020 Toyota Avalon hybrid. His e mails gave me all the details about the car I was going to purchase, he arranged all the paper work and drove 91 miles the day I purchased the car to deliver it to our house....at no extra charge to me. It was hard to believe I signed all the neatly prepared sales documents in less then 10 minutes. Fastest purchase I have ...
Gracias a Pablo Pacheco por ayudarme en mi primer Camry 2023, lo recomiendo que compren con Pablo y Steven Toyota, es más que un vendedor, es un gran amigo, gracias 300% lo recomiendo👍🏻👍🏻
I have never purchased a used car long distance before. My salesman e mailed all the information on a 2020 Toyota Avalon Hybrid. After discussion I got a quoted purchase price, I agreed to the price and my salesman drove the car 95 miles to deliver my car to my house. The car was everything he said it was. All the paperwork was prepared for signature. Never completed paperwork for a car so quickly. Impressive!!
These folks are superb. Best service department I've ever used. Great diagnostic and communication tools to keep service moving quickly and keep costs down. A++++
The service was quick and the staff was extremely friendly.
Edgardo is a great Advisory. Always provides great customer service.
Brought my car in for AWD flush, and Nic greeted me. He was friendly and professional. My car was done in the time it was promised, and as always, the technician/mechanics always do an excellent job.
Pablo Santibanez is a great sales person, very knowledgeable of the vehicles, kept me up to date on the status of by Rav4 while waiting for it to arrive.
Pablo Santibanez was awesome to work with! He was very patient and kind and answered all of the questions I had in regards to the car I bought. I highly recommend him to my friends and family!
Gracias a Angel López por ayudarme en la compra de mi nueva Highlander, lo recomiendo al 100%!
Great! . Very quick and organized very clean and nice waiting room
Thank you to Angel Lopez for helping me with the process of getting a new car. He was very helpful and explained everything very well. Definitely recommend!
I worked with Marcus Johnson and he was very patient and knowledgeable about everything while deciding which car I wanted. 10/10 recommend going to the Harrisonburg dealership and walk in asking where is Marcus!
Brian Morrison was great to work with. He listened to what I wanted and narrowed the options down. I love my new car!!!
We had a great time working with Steven Toyota! Nic Oversmith was very knowledgeable and helped us find the perfect SUV that had everything we wanted in it. We will definitely make the trip to Harrisonburg next time we need a vehicle!
Gracias a Pablo Pacheco por ayudarme una vez más a comprar otro Corolla, lo recomiendo 300% que lo visiten y compren con el, es muy amable, profesional y más que todo un excelente amigo, gracias Pablo
Daniel was great to work with! He answered all questions before, during and after buying my vehicle. Overall my experience with Steven Toyota was very positive.
Our experience at Steven Toyota was incredible. Our sales associate was BK, and he was very helpful during the whole process. He helped us know which car was right for us, and gave us a helping hand. I will definitely be coming back in the future!
I had an overwhelming positive experience on Sunday December 18 when I traded and bought from Daniel Frum. I highly recommend seeing him for all your car buying needs!
I bought Toyota highlander 2023. It was a great experience with toyota and employee Daniel
Masar was great to work with he always helps me with my car and even when I need service appointment
We have brought both our Toyota and Mazda SUV?s to Allison Headway in the service department for several years and have always been extremely satisfied with her customer service as well as the quality of the work that has been performed by their skilled technicians. I highly recommend them for any of your service needs.
Good Experience! John Glover made sure that the process is smooth and we get a good deal! He even called to check in with us! Great place, Good sales man and great deal!
Excellent service work and friendly customer service
2016 RAV4 started having sporadic slipping issues. Took it to Steven Toyota and after having the car for a few days they decided the transmission needed to be replaced. Brought the car home for a few days while the new transmission was being ordered. Brought the car back when the transmission came in. Took the mechanics the remainder of that day and part of the next morning to finish the work. The dealership provided me with shuttle rides when I needed. Car works just fine. I had the Toyota Platinum VIP extended warranty and payed nothing for this service. Been buying ...
John Glover did an awesome job. I don’t like people but he ended up being very efficient and cool
I was needing a vehicle and was only doing some browsing, but ended up getting a vehicle that same day. I couldn't turn down a good AND certified vehicle. I absolutely love it! Everyone was friendly, helpful, and knowledgeable. Also with the company giving back to the community the way it does, and helping our veterans, I would highly recommend Steven Toyota!!!
Marcus helped me look for a vehicle. He made sure to answer all my questions and make the process easy. I would definitely request him next time.
I had been working with Nic for a few weeks looking for a vehicle and we finally found the perfect truck, He was awesome to work with and made everything hassle free. I'd recommend Steven Toyota to anyone.
Easy, no pressure process to buying our nearly new perfect vehicle!
Sales name is angel he was great explain all question i had nice express hims self like no one could will buy again if is him
Is not about the dealership is about the sales person Pablo he’s Very honest carry and with courtesy, he always respond your phone calls
Masar alkaem was professional to deal with he did great work at no time and got methe car i like
Went in for an oil change and inspection. Got excellent information and quick repair.
I didn't think the clerk that signed me in was very hospitable.
They were very proactive, arranging an uber for me to get home, sent me a video of exactly what repairs were needed, provided me options and did the work speedily. They also arranged my ride back.
John was incredibly helpful and willing to work with us.
Extremely easy and fast. Never have to worry about the service,we haven't had one issue in 10 years. My car serves me well thanks to Steven Toyota Service Center.
Went to alot of dealerships n always felt like they was hovering trying to get me to pay more for things I didn't need but I came to steven toyota n was approached by John Glover n he just asked if he csn help me n I told him what I wanted n he helped me and got me in a really nice vehicle I will b coming back for My next vehicle n I recommend the steven Toyota in harrisonburg virginia
I originally went to Steven Kia in hopes of finding a used vehicle under 100,000 miles that was within a certain budget I set for myself. I never imagined I would walk away with a 2023 Kia Rio S for around the same price I would have paid per month for a used vehicle with 80,000 miles elsewhere! I worked with Ricardo and Paula, and they are phenomenal! I am so happy with my new car and had an overall outstanding experience. I would highly recommend Steven Kia in Harrisonburg to anyone in search of a great vehicle for a fair price.
Made appt for 100,000 mile check-up. Service prompt. Informed me as to what they would do and told me they would contact me if anything else needed attention before going ahead and doing it. I was very pleased with professional service and felt they had my best interest at heart.
The videos and ability to do everything online was great.
Excellent and courteous service. Prompt and no problems detected
Good service including free state inspection which was real nice
We?ve been buying vehicles from Steven Toyota for quite a while now; they sell good quality cars and answer any questions. They go through every step of the way and then some to find what you need and make it affordable. We bought our car from Michael in Harrisonburg.
This was a great and friendly place. I'll of my needs were met and I would definitely be buying a car from them in the future
Daniel Frum took such good care of us during the process of finding my dream car! He was so patient and kind throughout the whole process. He was super professional and took the time to go over every detail thoroughly! Definitely recommend him!
Marcus Johnson helped me sell my Highlander to purchase a suburban. He was knowledgeable and helped me get the best possible price.
Me encanto la atencion y ayuda prestada por Pablo Pacheco para poder comprar mi RAV4 certificado. Lo recomiendo 100%. Estoy my feliz con mi carro
This was probably the smoothest experience I've ever had buying a car. Nic and everyone else was super friendly and patient and helped me get the exact truck I wanted!
BK WAS SUPER HELPFUL IN GETTING ME INTO MY 2023 Camry!! He was very knowledgeable and great salesperson!
As usual easy peasy service for my Avalon. Service Advisor was pleasant and friendly and only had to wait about an hour...facilities clean and comfortable....Steven Toyota has been my go to service for all my Toyota cars (9 new) for 20+ years now.
We were completely satisfied with our experience and will definitely recommend Steven Toyota to our friends in the future.
Our Sales Consulant, BK Klucsar, was very knowledgeable and helpful. Buying our car was a relaxed and pressure free experience. BK ensured that all our questions were answered fully and completely. He personally ensured that our car was delivered to our residence; THANKS BK. Our Finance Manager, DJ Gutch, finalized our purchase in a timely and professional manner. With this, we are completed satisfied with our experience and will definitely recommend Steven Toyota in the future.
Bought our 2020 Telluride at Steven Kia new, have always had routine services performed by them and have been well-pleased every time.
Excellent service department. Service writer Josh was great to work with
Mr Glover was very professional and not pushy with the sale! I feel he went out of his way to show me several models and trim packages that fit my needs. I will absolutely return to STEVEN TOYOTA for another vehicle purchase!
Masar sold me a nice white Camry and I love it and everything was good.
The repair services are a bit too pricy, but the customer service is excellent and car repairs are done well. I really like the fact that the customer service representative continued communicating with me even after I had picked up the car. I requested that they provide an accurate description of what exactly was done to my car, and they did that in a timely manner.
We recently purchased a new car from Masar at Steven Toyota. He was very knowledgeable and friendly?we greatly appreciate all of his help! Thank you for a great experience!
Daniel Frum guided me through the car-buying process for my Corolla Cross. He was friendly and quick to respond to my questions as I awaited the arrival of my vehicle. He also checked in with me throughout the wait with updates as they became available. I could not have asked for more personal service.
Very friendly and nice place. The personal was friendly
We took our RAV4 Hybrid here for the 10,000 mile warranty check. Everyone at Steven Toyota was friendly, knowledgeable, prompt, and cared about doing a good job. We had no problems at all and it took about an hour, as they said it would. They also took time to answer some questions about cleaning the interior, even double checking with someone else in the shop who was sure to know the answer. We are very satisfied with their service and will definitely take our car to Steven Toyota next time.