Steven Toyota Earns the 2023 Consumer Satisfaction Award Presented by DealerRater.

March 14th, 2023 by

Steven Toyota has recently been honored with the 2023 DealerRater Consumer Satisfaction Award, highlighting our commitment to providing customers with an exceptional level of service and care.

This award is presented by DealerRater, one of the premier car dealer review and reputation management platforms in the U.S. and Canada. Based on online reviews written by consumers, the award is given to the top 10% of auto dealerships that provide outstanding customer satisfaction.

Winning the 2023 Consumer Satisfaction Award shines a light on what we do best here at Steven Toyota — delivering outstanding customer service and unbeatable prices to everyone who visits our showroom.

A Look at DealerRater

DealerRater is a platform designed to help car dealers build, manage and promote their online reputation. It provides an intuitive system for dealers to gather reviews from customers which allows them to fine-tune their practices to best serve the customers and reach new buyers.

The platform includes a variety of features that aim to boost sales, such as automated review requests to be sent after each sale. This boosts the rate of reviews customers leave, which eventually leads to more online visibility for dealers, resulting in more sales month after month.

On the consumer end, DealerRater allows shoppers to easily review and connect with the sales staff at dealerships like Steven Toyota. This makes finding the ideal salesperson at the perfect dealership easier than ever before.

Who is Steven Toyota?

Steven Toyota is a family-run dealership that has been providing excellent customer service to the people of Harrisonburg and the surrounding areas since 1995. From the day our showroom doors opened, we have been putting people behind the wheel of reliable new and used vehicles at unbeatable prices.

With our undying dedication to top-notch customer service and the lowest prices, people all throughout Rockingham County know and love the Steven Toyota name. However, our prices aren’t all that brings people through the door — our community involvement does too.

At Steven Toyota, we believe that a tight-knit community is key to our success, that’s why we give back and are heavily involved with various organizations and events in the community. From our support for the Harrisonburg Police Foundation to our involvement with the American Cancer Society Relay for Life for JMU, giving back to the community is at the forefront of all we do here at Steven Toyota.

Whether it’s new, used or certified pre-owned, if you’re in Harrisonburg or the surrounding areas and looking for a reliable vehicle at a great price — nobody beats Steven Toyota.

Visit Us Today

At Steven Toyota, we are proud to have been honored with the 2023 Consumer Satisfaction Award from DealerRater. Since 1992, we have strived to provide our customers with an exceptional level of service and this prestigious award is proof that we have never lost sight of that goal.

Achieving such great heights would not be possible without the amazing staff here at Steven Toyota and we are grateful to have such a wonderful team. From our sales and finance team to our behind-the-scenes crew keeping everything running smoothly, we say thank you, we couldn’t do it without all of you. To our customers that continue to support us, an even bigger thank you!

If you’re searching for a trustworthy Toyota dealership and service center and are located in Harrisonburg, Staunton, Waynesboro or the surrounding areas — there is none better than Steven Toyota in Harrisonburg. Stop by for a test drive today and see why DealerRater and your neighbors say we’re one of the best in the nation.



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